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Cti Error Codes


Theres about 5-6 pilot points and only 1 or 2 have a error now and then, and all the pilot points get this occassionally but not all at the same time. Got an exception on a call to "generateDTMF" (method "run" in class ThreadSendDTMF). 13093 PERERR_GW_E_THREAD SENDDTMF_ INVALID_CONNECTION JTAPI Gateway – Error on SEND DTMF operation – Invalid Connection ID. In order to resolve this issue, update the Common Device Configuration to turn off IPV6 and lock the phone to IPV4 only. The Client Instance cannot be locked by the thread because it is already locked. http://swirlvision.com/error-code/dcd-error-codes.html

The routine run in object ThreadConsultationCall got an exception on a call to "setConferenceEnable". 13062 PERERR_GW_E_THREAD CONSULTATIONCALL_ INVALID_CONSULT_TYPE JTAPI Gateway – Error on CONSULT operation – Invalid Consult type. http://music.yahoo.com/unlimited/ wsisk at cisco Oct11,2005,8:06PM Post #9 of 12 (3486 views) Permalink Re: CTI Manager Reason Codes [In reply to] Erick, Device name like XXX-XXXX should not be an issue, but any chance Music Unlimited Access over 1 million songs. CTIOS Agent Softphone login failure occurs if you spell ciscophone incorrectly during configuration. find this

Cti Warning The Device Identifier Is Not Valid

Got an exception on a call to "disconnect" (method "DirectSupervisorBargeIn" in class ThreadSuperviseCall). 13107 PERERR_GW_E_THREAD SUPERVISECALL_ HELD_CONN_NOT_HELD1 JTAPI Gateway – Error on SUPERVISE operation – HELD connection is not HELD. The connection specified in the active connection does not exist. 13111 PERERR_GW_E_THREAD SUPERVISECALL_ INVALID_AGENT_CALLID1 JTAPI Gateway – Error on SUPERVISE operation – Bad Call ID. Avaya DEFINITY ECS AgentExtension and AgentInstrument are defined as the station extension. The connection specified in the active connection does not exist. 13127 PERERR_GW_E_THREAD TRANSFERCALL_ INVALID_HELD_ CONNECTION JTAPI Gateway – Error on TRANSFER operation Invalid HELD connection.

Dependencies and patches for the Swap feature support in softphones and hardphones The following patches are required for Swap feature support. Change the user's administration so that the user has permission to control the device through the Routing Access Group "Classes of Service" (User administration). 53 The telephony server rejected a user's The error code associated with this error message should be one of the following: -1 - a corresponding FATAL error will be generated indicating the NetWare call, SetNLMID(), failed. Cisco Finesse Error Codes Have some CTI errors now and then when CTI service, etc is working fine on system for some attendant console pilot point numbers.

CTIERR_LINE_RESTRICTED This er ror indicates that the line is restricted CTIERR_MAXCALL_LIMIT_REACHED This error indicates that maximum call limit has reached CTIERR_MEDIA_ALREADY_TERMINATED_DYNAMIC This error indicates that device registration failed as device is The Device Identifier Is Not Valid Cti Os An instrument with the number specified cannot be found for any instrument. There is a serious system problem. Yes No Feedback Let Us Help Open a Support Case (Requires a Cisco Service Contract) Related Support Community Discussions This Document Applies to These Products ICM CTI Desktop ICM CTI Server

Was the wrong server name used? Error 10150 Agent Is Already Logged In Call your support number. 19 The Tserver was unable to initialize the Security Database when loading. The Transfer button is not enabled after an off-switch consult. A second call can only be made as a Consult call in the context of an existing call (via Transfer or Conference).

The Device Identifier Is Not Valid Cti Os

Performance Management Errors 51 The server is unable to be more specific. 52 A performance limit has been exceeded. https://support.novell.com/docs/Tids/Solutions/10018286.html For more information about all peripherals supported by the Cisco CTI Server, see the Cisco Unified ICM CTI Programmer's Guide. Cti Warning The Device Identifier Is Not Valid Theres about 5-6 pilot points and only 1 or 2 have a error now and then, and all the pilot points get this occassionally but not all at the same time. Ctios Failure Code 10 This is set to 60 seconds by default.

Call your support number. 37 A NetWare memory allocation call failed in the Tserver. http://swirlvision.com/error-code/dameware-error-codes.html Perhaps an invalid extension was specified.' 3rd Level Text = '' 10101 PERERR_TELDRIVE_AGENTALREADYLOGGEDOUT 1st Level Text = 'The agent is already LOGGED out' 2nd Level Text = 'An attempt was made In a regular call transfer, the consult call can be either a CCT call or an agent_inside call. Got an exception on a call to "createCall" (method "CreateBlindConferenceCall" in class ThreadEscapeService). 13074 PERERR_GW_E_THREAD ESCAPESERVICE_ EXCEPTION_GETADDRESS JTAPI Gateway – Error on SUPERVISOR (escape) operation. Finesse Error Code Cti-32

Got a NULL call returned from "createCall" (method "CreateBlindConferenceCall" in class ThreadEscapeService). 13067 PERERR_GW_E_THREAD ESCAPESERVICE_ EXCEPTION_CONFERENCE JTAPI Gateway – Error on SUPERVISOR (escape) operation. lock_jtapi_application Traces application layer locks by a particular JTAPI client (invocation lock). The following table lists several Unified ICM terms and provides peripheral-specific equivalents. http://swirlvision.com/error-code/daikin-ac-error-codes.html jtapi_opc_heartbeat Traces messages from the JTAPI client to and from the OPC.

Related Information Recommended Tracing Levels for Troubleshooting IPCC Issues Technical Support & Documentation - Cisco Systems Contributed by Cisco Engineers Was this Document Helpful? Ctios Reason Codes What thismeans is another CTI Application has already performed a'DeviceOpenRequest' for this specific device.In the AttendantConsole case, only 1 tcdsrv processshould be 'active' in the cluster at any point in time. If it appears in the Tserver error logs, it indicates that an application may have been terminated or the client workstation was disconnected from the network while the Tserver was processing

Table 9Nortel status values Status Value (hex/dec) Description Invalid Parameters 0A00 / 2560 Invalid calling TN 0A01 / 2561 Invalid calling DN; wrong DN specified 0A02 / 2562 Incomplete calling DN

This error should never be returned to an application or appear in the Tserver error logs. If this happens repeatedly, call your support number. 47 The Tserver rejected a user's request to open a connection, so the connection was dropped. teld_universal_failure_seclvl Traces the second- and third-level text associated with the peripheral error code if there are trace universal failures. Cisco Finesse "error Code: Cti-1" Usually this results >inCTIERR_DEVICE_SHUTTING_DOWN = 0x8CCC009A; because >an app was controlling thedevice, but stopped, but CM >was not able to shutdown the device for >somereason.HTH./Wes > > __________________________________ Yahoo!

But there was defiantly some CTI errors > in > >event log and cti trace that was there from > previous > >with reason codes about invalid device name. > > Procmon Toggle Keyword Description precall Traces all information regarding pre-call indications, cancellations, and more. Consult the logs for the NetWare return code. 10 This error code has multiple meanings and should not be returned to the application. his comment is here An extension on the agent phone is shared by one or more devices.

A single asterisk (*) indicates that the event is available from the starred peripheral, subject to the restrictions/limitations listed in the Peripheral-specific limitations and differences. Perhaps an invalid extension was specified. 10101 PERERR_TELDRIVE_ AGENTALREADYLOGGEDOUT The agent is already LOGGED out. Nortel Symposium Rockwell Spectrum Nortel Symposium The Peripheral Gateway (and thus CTI OS clients) do not receive a CallEstablished Event for an off-switch call. http://music.yahoo.com/unlimited/ _______________________________________________ cisco-voip mailing list cisco-voip [at] puck https://puck.nether.net/mailman/listinfo/cisco-voip erickbe at yahoo Oct11,2005,1:13PM Post #3 of 12 (3497 views) Permalink Re: CTI Manager Reason Codes [In reply to] Thanks.

So to reach the agent, one dials 3550. However, placing a call on hold, making a new call, and then completing the transfer is not supported. If this error is returned to an application, a software problem has occurred in the telephony server NLM. It shows theclient/server heartbeat then >these having errors outof blue but can't figure out >why other then the devicename not being liked >occassionally. --- Wes Sisk <wsisk [at] cisco> wrote: >

If this event is generated by the Tserver, then there is a software problem with the Tserver. The request is canceled and negatively acknowledged with this unique error code. DIGIT_GENERATION_CALLSTATE_CHANGED This error indicates that call state is invalid to continue.